Posts Tagged fulfillment
Are you plagued by the high costs of managing your organization’s print processes, or worse, an inability to see the true costs?
Curtis 1000 can help you take control with consultants that provide objective, third-party analysis, then deliver comprehensive business solutions. We partner with you, providing our print knowledge
and expertise evaluating all aspects of your print processes including obsolete or excess inventory. Our consultants work with you to
reduce or even completely eliminate excessive inventory by leveraging our print-on-demand eSolutions or by allowing us to manage your inventory in one of our regional warehouses. Either solution can lower your operating expenses and working capital requirements.
Adding an experienced partner like Curtis 1000 to your team allows you to focus on core competencies and running your business. We become part of your planning and implementation conversations and work with you to brainstorm, execute ideas, and streamline your operations through our network of family companies, industry resources and proprietary platforms.
CurtisDirect™ is one of our proprietary platforms—a powerful, customer- specific, online print management tool that streamlines the ordering process and empowers you
to manage your printing and fulfillment needs effectively and easily. This platform brings printing efficiencies to your organization with 24/7 secure and easy online order entry, real-time online proofing, email confirmation of orders and comprehensive reporting, including multiple billing options and consolidated statements.
Administrative settings let you maintain control of a unique Web site, customized with your company logo and colors. It gives you the ability to set each user’s ordering capabilities and budgetary spending, assign user cost centers, or utilize an electronic order approval process. Inventory management is easy with detailed reporting and email notifications when action is required. Online reports can simply be viewed online or converted to Excel files.
Curtis 1000 Helps Insurance Company Achieve Extraordinary Cost Reductions
Our client is one of the largest providers of health plans in the state of Minnesota. They provide health care coverage to 2.9 million people in Minnesota and throughout the United States.
This client operated two plant print shops and a 30,000-square-foot warehouse. One print shop was devoted to graphic print and the other to transactional print (compliance-mandated communications such as Explanation of Benefits). The warehouse was a fulfillment and kitting operation supporting customers, employees and 3,500 sales agents. The three operations employed 60 individuals.
The client’s executive team wanted to accomplish two primary objectives: reduce print and fulfillment costs and reach their customers more effectively. They wanted to enhance the quantity and quality of communications with their customers. They engaged Taylor Corporation, Curtis 1000’s parent company, to conduct a study of their current print and marketing operations in order to make recommendations relative to these goals.
Taylor put together a senior team of subject matter experts covering Marketing, Operations, Finance, IT and Research & Development. A robust due diligence effort was undertaken with a comprehensive final report written after six weeks of exhaustive study. The report recommended closing both print shops and the warehouse, which would result in extraordinary cost reductions. The report also recommended using these savings to create very specific marketing programs that would enhance quality and touch points with the client’s customers.
These recommendations were approved by the client’s executive team and are now being successfully implemented at Curtis 1000’s Hugo, Minnesota, location.